FAQ

Questions about Water Damage, Water Restoration, Water Extraction, and Water Cleanup services.

 

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Water restoration is very hard to give an estimated cost because of the many different scenarios which are involved with a water cleanup. Costs can range anywhere from a few thousand dollars to tens of thousands of dollars depending on the area that is damaged and what is affected. Also, reconstruction of an area will add to this cost of the job and any type of upgrades in material.

Although sometimes certain areas may look dry and unaffected it could be deceiving because what’s behind the walls, ceilings or other areas could have a high moisture rate and cause mold if not treated properly. The area should be properly checked by professionals with the proper equipment.

Mold can grow immediately in certain cases but most cases it will take anywhere from 24 – 48 hours to grow. It’s standard in the water damage industry to resolve the issue within 48 hours otherwise there is a high potential for mold growth which can cause additional damage and costs in your home.

It depends on the situation, in some cases you may remove unaffected items from your home which you want to keep. In other cases they may have been damaged by the water or need to be taken into account for insurance reasons. Speaking to an insurance adjuster would be the best course of action to determine your unique situation and how to deal with it.

Water when combined with other materials can cause different smells and moisture could than cause mold to grow. The smell could be a number of different things but when hiring the proper water restoration company they will test and find the source of the smell and remediate it. When the restoration work is complete, there should not be any type of smell left and before you sign off on any satisfaction agreement you should make sure that any areas of concern are taken care of so the insurance company knows that you are satisfied when you sign the agreement.

Yes, typically we will bill the insurance company and the only thing you are responsible for paying is your deductible. Unless you have chosen for upgrades or other additional items which are not covered under your insurance policy which would be clearly stated and agreed upon by you and your insurance company before starting any additional work.

We typically arrive within a few hours as we know time is important, our crews will gear up and bring the correct equipment with them within a short time frame. Traffic and the time of the call will affect if it’s within an hour or longer but when you call we can give you an accurate time of arrival.

Mega Restoration tries our best to restore your old furniture which has sentimental value or a preferred piece of furniture which you want to retain. Our team will try our best effort to keep the furniture but in some cases items cannot be restored to a usable function. In these cases, it’s best to replace the furniture with a similar item. Ultimately, we try to please the homeowner and insurance companies but can work with you in furniture replacement situations.

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Mega Restoration is here to help and see through it. We’ll be your one-stop solution, from start to finish, contact us!